1. Install Outlook Office 365 Outlook 2016
2. Office 365 Outlook For Mac 2016 Home And Business

• Outlook for iOS works with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud.-To make an in-app purchase of a Microsoft 365 Family or Personal subscription, open the app, go to Settings, and tap on Upgrade next to your Outlook.
• Office 2016 for Mac license. If you choose to upgrade to Microsoft 365 or Office 2019 for Mac, you'll simply need to remove the existing Office 2016 for Mac license, but you won't need to remove your Office apps. Download and run the License Removal Tool.
• Sep 21, 2020 Office 2016 for Mac is a version of Office that’s available as a one-time purchase from a retail store or through a volume licensing agreement. It will be supported with security updates and bug fixes, as needed, until October 13, 2020. The minimum supported macOS for Office 2016 for Mac is 10.10 (Yosemite).
• In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account. This issue occurs because of the presence of duplicate tokens in the keychain. To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the.

After you install the Office for Mac 2016 on your system, you can setup Outlook 2016 to access emails.

Procedures: (For Office 365 Mailbox)

• Open Outlook 2016 for Mac.
• From the menu bar, click Tools ->Accounts.
• In the Add an Account Windows, click Exchange or Office 365
• Then enter your account information as below. Then click Add Account
  • Email Address: username@eduhk.hk
  • Method: Username and Password
  • User name: username@eduhk.hk (Full email address)
  • Then click Add Account
  • When the following window pop-up, tick the option 'Always use my response for this server'. Then click Allow.
  • If you need to modify the display name. You can change it from the menu bar 'Outlook' -> 'Preferences' -> 'Accounts'. Then enter your full name and close the window
  • Now the Outlook will start to download your emails.
  
  

I've installed Office for Mac 2016 on my Macbook Pro running OS X 10.10.4. Our email is hosted on Office 365. When I try to add my account to Outlook for Mac 2016 using the 'Exchange or Office 365' option I always get the message: 'Outlook for Mac cannot add this type of account.

This document explains how to connect to the Office 365 service via Outlook for Mac client.

Configure Outlook

If you currently do not have Office/Outlook installed on your computer, please follow these instructions to install Office/Outlook before proceeding.

Warning: Before proceeding, make sure you have updated Outlook to the latest version (patch) currently available. If you do not update Outlook before proceeding, the potential exists that you will be unable to configure your account to Office 365 (you will receive an error during the configuration process).

Important: In addition to configuring your NetID account, this document also contains instructions on how to configure a Service Account. The recommended configuration for Service Accounts within Outlook is to have the Service Account linked to your NetID account and then to use the delegation feature to interact with the Service Account.

Microsoft Outlook for Mac uses profiles to manage your accounts within Outlook.

1. You have three options on configuring your Outlook profile:

   Option 1: First time user of Outlook (no existing profile).

   Launch Outlook to start the account creation wizard. If prompted for type of account, select Exchange or Office 365. Proceed to step 2.

   Option 2: Create a new profile.

   Make sure Outlook is not running.

   1. Follow these steps to create a new profile.
   2. Proceed to step 2.

   Option 3: Add your account to an existing profile.

   Launch Outlook.

   1. Go to 'Tools' menu and click the Accounts selection.
   2. Select New Account... from the + menu selection located at the bottom left corner of the 'Accounts' screen.
   3. Proceed to step 2.

2. On the Setup your email window, enter the email address of the account you are attempting to configure:
   • Email Address format: -
     • NetID Account: Enter the primary address of your NetID account which will take one of the following forms: netid@wisc.edu or first.lastname@wisc.edu or name@domain.wisc.edu
     • Service Account: Enter the primary address of your Service account which will take one of the following forms: name@domain.wisc.edu

     Note: if you don't know whether you are attempting to configuring a NetID account or a Service account, please contact your domain administrator or the DoIT HelpDesk.

3. If you receive the following prompt:
   Place a check mark within the 'Always use my response for this server' check box.
   Click Allow.
4. You will be redirected to NetID login screen - enter the credentials of the account you are attempting to configure.
   Please note: If you receive an error message that your account is unable to be auto-configured, please make sure that your Outlook client is fully updated to the newest version (patch) currently available.
   If this is your first time setting up this client: You may receive the following notification:
   Click Activate and follow the instructions using your NetID to login when asked to activate the software.

Important:

• Depending on the size and amount of emails you have in your account, Outlook may require some time to completely download all of your mail (and other data) the first time you load Outlook after configuring your account.
• If you are having issues interacting with the configured account or with other accounts, please verify you have authenticated into Outlook before contacting the help desk.

Install Outlook Office 365 Outlook 2016

Optional - Configure Access to the Campus Directory (Whitepages)

Remember: the Global Address List (GAL) will only contain Office 365 accounts. Therefore, you may still need access to the Campus Directory (Whitepages) to find the person you are searching for.

Use these instructions to configure the Campus Directory (Whitepages) within this client.

Uninstall Outlook/Office

You may experience issues with Outlook for Mac that are often resolved by performing a full uninstall/reinstall of Microsoft Office. The following Microsoft documentation provides instructions on how to completely uninstall Microsoft Office on your Mac: Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall.

Office 365 Outlook For Mac 2016 Home And Business

See Also: